Privacy Notice

Privacy Notice
Last updated:8 February 2026

ConveyPrep Ltd (“we”, “us”, “our”) is committed toprotecting your personal data and respecting your privacy. ThisPrivacy Notice explains how we collect, use, store and protect yourinformation when you use our website and services.

Who we are

Company name: ConveyPrep Ltd
Companynumber: 17014656
Registered office:Belmont Suite, Paragon Business Park, Chorley New Rd, Horwich, BoltonBL6 6HG
Email: hello@conveyprep.co.uk

We act as a data controller in relation topersonal data you provide to us.

What information we collect

We may collect and process the following types of information:

  • Contact details (name, email address, and any phone number you provide)
  • Property details (address, tenure, listing link)
  • Documents you upload or share with us (e.g. title registers/plans, leases, forms, management information, surveys/search reports if provided)
  • Communications you send to us (emails and messages)
  • Technical data (IP address, device/browser type, basic analytics)

We do not collect payment card details directly.

How we use your information

We use your information to:

  • Provide our pre-conveyancing preparation services
  • Review, organise and summarise documents you provide
  • Prepare structured, factual information for your use
  • Communicate with you about your enquiry or case
  • Maintain records for business administration and to handle queries or disputes

ConveyPrep provides preparation and document analysis only. We donot provide legal advice and do not act on your behalf.

Lawful basis for processing

We process personal data under the following lawful bases:

  • Contract – to provide the service you request
  • Legitimate interests – to operate and improve our service and keep appropriate business records
  • Legal obligation – where required by law

Document storage and retention

Uploaded documents are stored securely and accessed only for the purpose of delivering our service.

Unless you request otherwise, we delete uploaded documents within 30 days of delivery of your pack. We may retain limited administrative information (such as contact details and service records) for longer where necessary to handle queries, disputes, or for record-keeping

Sharing your information

We do not sell your data.

We may share data only where necessary with:

  • Secure IT, file storage, and hosting providers (to run the service)
  • Professional advisers (e.g. accountants or insurers) where necessary
  • Legal or regulatory authorities where required by law

We do not share your documents with solicitors orother third parties unless you choose to do so (forexample, by forwarding your pack to your solicitor).

International transfers

Some service providers may store or process data outside the UK.Where this occurs, we take steps to ensure appropriate safeguards arein place.

Your rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing (in certain circumstances)
  • Request restriction of processing (in certain circumstances)
  • Request data portability (in certain circumstances)

To exercise your rights, email: hello@conveyprep.co.uk

You also have the right to complain to the UK InformationCommissioner’s Office (ICO).

You can find more information about your rights at www.ico.org.uk.

Data security

We use appropriate technical and organisational measures toprotect your information, including restricted access and securestorage.

Contact

If you have questions about this Privacy Notice,contact:
hello@conveyprep.co.uk

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